@extends('layouts.app') @section('title', 'Processing Control Tower') @section('content')

Quality, approvals & SLA control

Processing Control Tower

Review verified submissions, returned cases and service bottlenecks.

R

Ready for Review

{{ number_format($metrics['ready_review']) }}Verified or submitted cases

Approved Today

{{ number_format($metrics['approved_today']) }}Completed applications

Returned Today

{{ number_format($metrics['returned_today']) }}Requires rework
!

SLA Warnings

{{ number_format($metrics['sla_warnings']) }}Due within four hours or overdue

Supervisor Review Queue

Open the 360° workspace to verify evidence and execute an allowed workflow transition.

{{ $applications->total() }} awaiting review
@forelse($applications as $application) @empty @endforelse
ApplicationCustomerServiceCurrent StageAssigned TypistSLA / PriorityReview
{{ $application->application_number }}{{ $application->created_at->format('d M Y, h:i A') }} {{ $application->customer?->full_name_en ?? 'Customer unavailable' }}{{ $application->customer?->primary_mobile }} {{ $application->service?->name_en ?? 'Unassigned service' }}Documents: {{ str($application->document_status)->replace('_',' ')->title() }} {{ $application->currentStage?->stage_name_en ?? 'Start stage' }}{{ ucfirst($application->status) }} {{ $application->assignedUser?->name ?? 'Unassigned' }} {{ $application->due_at?->diffForHumans() ?? 'No SLA deadline' }}{{ ucfirst($application->priority) }} priority Review 360°
No applications need supervisor review

Verified and submitted cases will appear here automatically.

{{ $applications->links() }}
@endsection