Customers Waiting
{{ number_format($metrics['waiting']) }}{{ $metrics['at_counter'] }} currently at counter@extends('layouts.app') @section('title', 'Front Desk Command Center') @section('content')
Reception & customer flow
Live check-ins, appointments, document readiness and pending collections.
Customers Waiting
{{ number_format($metrics['waiting']) }}{{ $metrics['at_counter'] }} currently at counterToday's Appointments
{{ number_format($metrics['appointments']) }}{{ $metrics['appointments_completed'] }} completedDocument Exceptions
{{ number_format($metrics['documents_pending']) }}Pending, missing or exceptionPending Collections
{{ number_format((float) $metrics['payments_pending'], 2) }}Open invoice balanceQueue Progress
{{ $metrics['waiting'] + $metrics['at_counter'] > 0 ? number_format(($metrics['at_counter'] / max(1, $metrics['waiting'] + $metrics['at_counter'])) * 100) : 100 }}%Active flow at countersToday’s active customer tokens in service priority order.
| Token | Customer | Service | Check-in | Counter | Status |
|---|---|---|---|---|---|
| {{ $token->token_number }}{{ $token->service_date?->format('d M Y') }} | {{ $token->customer?->full_name_en ?? 'Walk-in customer' }}{{ $token->customer?->primary_mobile ?? 'Customer not linked' }} | {{ $token->service_type }}{{ $token->handler?->name ? 'Handled by '.$token->handler->name : 'Awaiting handler' }} | {{ $token->checked_in_at?->format('h:i A') ?? '—' }}{{ $token->checked_in_at?->diffForHumans() }} | {{ $token->counter?->name ?? 'Not assigned' }} | {{ str($token->status)->replace('_', ' ')->title() }} |
QNo customers are waiting Issue a token when the next walk-in arrives. | |||||
Today’s booked and checked-in visitors.
New bookings will appear here immediately.